Securus Technologies, the leader in information technology services to incarcerated individuals and employees of the United States prison system, has recently been under fire from another corporation in the industry. This company, GTL, has accused Securus Technologies of operating under expired patent codes for a variety of their products. This would mean that Securus is not only breaking the law, but they are also not making their unprotected products available for free use in the marketplace. IN order to look in to these accusations, Securus and several of its third party allies have done their own research and discovered that these accusations are baseless claims. Securus Technologies still maintains ownership of its patents and will for years to come.
Securus Technologies is an interesting company as the level of support it offers to its inmate customers is unheard of within the United States. Securus seeks to solve communication problems that inmates and their family members have by providing them with the latest in technology. One such product is a free downloadable application for both Apple and Android devices that allows inmates to communicate face to face through video chat over WiFI networks. This products allows family members of inmates to successfully avoid wait times for physical security checks at prisons and also save time and money on transportation to prisons in order to see their incarcerated loved ones.
Securus, for their dedication to their customers and their ability to offer unprecedented quality products to individuals that the rest of the nation would rather avoid, can be labeled not only as an information technology company but as a humanitarian organization as well for what they have done. These accusations against them by GTL may have originally pushed them in the wrong direction but they have managed to bounce back stronger.